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Jaybro Group Pty Ltd(ABN: 48 159 122 488) trading as Jaybro Civil and Safety Products supply goods and provide services to you, solely in accordance with our terms and conditions. Our terms and conditions can be found at www.jaybro.com.au/termsandconditions. As we do not provide advice, it is your responsibility to satisfy yourself that any product or service you receive from us meets your particular needs and requirements.

Price Beating Policy Conditions: 1) Product must be the same brand. 2) A written quote that is valid must be provided. 3) Excludes freight costs. 4) Excludes special 'one-off' offers from competitors. 5) Does not include guide signs or installation. 6) Exclude custom print(ing)


Customer Pick Up Guidelines

A copy of our customer pick up guidelines can be downloaded and viewed here.


Refer A Friend Program

ELIGIBILITY: Only customers with a registered Jaybro account are eligible to refer people. Entry into the Jaybro ‘Refer a friend’ program is deemed to be acceptance of these terms and conditions:

1. Gifts are not redeemable for cash.
2. This promotion is valid until further notice.
3. There is no limit to the number of friends you may refer.
4. A successful referral is considered to be any referral by you that has a valid business, phone and email, qualified by our customer service team.
5. The referrer will not be eligible to receive the referral points if the referred person(s) is already a Jaybro customer and/or his/her information has already been received by Jaybro, by other means prior to the date of referral.
6. The referee must enter the unique referral code when completing their online registration. The referral code must be entered exactly how it appears on the Refer a Friend page and/or Email link. 
7. This promotion and these terms are subject to change at any time and without notice.
8. Jaybro may decline to accept referrals from you at our own discretion.
9. Any dispute or situation not covered by these terms & conditions, will be resolved by our management in a manner it deems to be fairest to all concerned and that decision shall be final and binding on all parties.


Wacky Wednesday and Clearance Sales

Terms and conditions relating to "sales" can be found HERE


ADDITIONAL FREIGHT CHARGES MAY APPLY

You may be contacted about freight cost for heavy, bulky or awkward items. Below are some products and instances when extra freight charges may apply.

  • Plastic water-filled and concrete barriers, due to the size and weight of the units
  • When purchasing items in a bulk quantity that goes above standard delivery requirements
  • For items with a steel or concrete construction, due to size and weights of the units
  • Perimeter and crowd control fencing and fencing packages
  • For items that are not considered a two-man lift
  • For deliveries outside of our metro delivery radius
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